Terms of Service

Introduction

Welcome to Instathink. These Terms of Service ("Terms") govern your use of our workflow automation platform and related services ("Service") operated by Instathink ("we", "us", or "our"). By accessing or using our Service, you agree to be bound by these Terms.

Please read these Terms carefully before using our Service. If you disagree with any part of these terms, you may not access the Service.

1. Acceptance of Terms

By creating an account or using our Service, you acknowledge that:

• You have read and understood these Terms
• You agree to be bound by these Terms
• You are at least 16 years of age
• You have the legal capacity to enter into a binding agreement
• If using on behalf of an organization, you have authority to bind that organization

2. Account Registration

Account Creation

To use certain features of our Service, you must register for an account. You may register using:

• Email and password
• Facebook Login (OAuth)
• Google Sign-In
• GitHub authentication
• LinkedIn authentication

Account Responsibilities

You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access or use
• Accept responsibility for all activities under your account

3. Use of Service

Permitted Use

You may use our Service for:

• Creating and managing automated workflows
• Integrating with supported third-party services
• Processing business data and operations
• Collaboration with team members
• Any lawful business purpose

Prohibited Use

You may NOT use our Service to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit malware, viruses, or harmful code
• Engage in fraudulent or deceptive practices
• Harass, abuse, or harm others
• Spam or send unsolicited communications
• Reverse engineer or attempt to hack our systems
• Exceed API rate limits or usage quotas
• Resell or redistribute the Service without permission
• Process illegal content or facilitate illegal activities

4. Third-Party Integrations

Integration Services

Our Service integrates with third-party platforms including:

• Shopify (e-commerce operations)
• Facebook/Meta (authentication and marketing)
• Google (authentication and services)
• GitHub (version control and deployment)
• LinkedIn (professional networking)
• Zapier (workflow automation)
• Stripe (payment processing)

Third-Party Terms

When using third-party integrations:

• You must comply with their respective terms of service
• We are not responsible for third-party service availability
• Third-party services may have their own privacy policies
• You authorize us to access your data on these platforms as needed
• Integration features depend on third-party API availability

5. Intellectual Property

Our Property

The Service and its original content, features, and functionality are owned by Instathink and are protected by:

• Copyright laws
• Trademark laws
• Trade secret laws
• Other intellectual property rights

Your Content

You retain ownership of content you create using our Service. By using the Service, you grant us:

• A worldwide, non-exclusive license to use, store, and process your content
• Permission to display your content as part of providing the Service
• Rights necessary to provide and improve our Service

6. Payment and Billing

Subscription Plans

We offer various subscription tiers:

• Free Trial (14 days)
• Starter Plan
• Professional Plan
• Enterprise Plan

Payment Terms

• Payments are processed through Stripe
• Subscriptions renew automatically
• Prices are subject to change with 30 days notice
• All fees are non-refundable except as required by law
• You are responsible for applicable taxes

Cancellation

You may cancel your subscription at any time. Upon cancellation:

• You will have access until the end of the current billing period
• No partial refunds for unused time
• Your data will be retained for 30 days after cancellation

7. Privacy and Data Protection

Your use of our Service is also governed by our Privacy Policy. By using the Service, you consent to:

• Collection and use of information as described
• Processing of data for service provision
• Storage of data in secure cloud infrastructure
• Implementation of security measures to protect your data

Please review our Privacy Policy for detailed information.

8. Service Availability

We strive to provide:

• 99.9% uptime SLA for paid plans
• Regular maintenance windows with advance notice
• Prompt resolution of service disruptions
• Data backup and disaster recovery

However, we do not guarantee uninterrupted or error-free service and are not liable for:

• Scheduled or emergency maintenance
• Force majeure events
• Third-party service disruptions
• Internet or network issues beyond our control

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE"
• WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED
• WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID IN THE LAST 12 MONTHS
• WE ARE NOT RESPONSIBLE FOR THIRD-PARTY ACTIONS OR CONTENT

10. Indemnification

You agree to indemnify, defend, and hold harmless Instathink and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Your content or data
• Your integration with third-party services

11. Termination

Termination by You

You may terminate your account at any time by:

• Canceling your subscription
• Requesting account deletion
• Ceasing to use the Service

Termination by Us

We may suspend or terminate your account if:

• You violate these Terms
• You engage in fraudulent or illegal activities
• You fail to pay fees when due
• Your use poses a security risk
• Required by law or legal process

Effects of Termination

Upon termination:

• Your access to the Service will cease
• Your data will be retained for 30 days (unless legally required otherwise)
• You remain liable for any outstanding fees
• Sections that should survive will remain in effect

12. Dispute Resolution

Informal Resolution

Before filing a claim, you agree to try to resolve disputes informally by contacting us at legal@instathink.io.

Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration, except where prohibited by law. You waive the right to jury trial and class actions.

Governing Law

These Terms are governed by the laws of the jurisdiction where Instathink is incorporated, without regard to conflict of law provisions.

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by:

• Email notification
• In-app notification
• Prominent notice on our website

Continued use after changes constitutes acceptance of the modified Terms. If you disagree with changes, you should stop using the Service.

14. Compliance with Laws

You agree to comply with:

• All applicable local, state, and federal laws
• Export control regulations
• Data protection regulations (GDPR, CCPA, etc.)
• Anti-spam laws
• Intellectual property laws
• Industry-specific regulations

15. Beta Features

We may offer beta features that are:

• Provided for testing and feedback
• Not covered by SLA commitments
• Subject to change or removal without notice
• May contain bugs or errors
• Used at your own risk

16. Assignment and Transfer

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights to any successor or acquirer.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, along with our Privacy Policy and any other agreements you enter with us, constitute the entire agreement between you and Instathink regarding the Service.

19. Contact Information

For questions about these Terms, please contact us at: